About SDL Trisoft CCM

The CCM of Choice for Technical Communication

Nowadays, market conditions are ever changing and product innovations occur more frequently than a decade ago. In these circumstances, providing the correct and most up-to-date information on sophisticated products is a great challenge for many companies. The SDL Trisoft CCM is a Technical Communication System that empowers organizations to easily keep product information up-to-date and to publish that information to different media, such as the Web, paper-based media or CD-Rom. Unlike traditional Content Management tools, the SDL Trisoft CCM does not only focus on storage and reuse of content but also on publishing this content in a personalized and multilingual way.

SDL Trisoft empowers global businesses to:

• Drive down the cost and gain efficiencies in end to end development and publication of technical publications
• Move more agilely in responding to new business requirements such as new global markets, new channels
• Improve Customer satisfaction through richer, more complete and personalized documentation

SDL Trisoft empowers technical publications departments to:

• Manage more documentation with same headcounts
• Reduce Authoring and Review efforts by as much as 30-40%
• Cut publishing efforts and costs
• Drive down costs of translation by reducing translation volume and eliminating desktop publishing
• Simplify the move to DITA and Topic-Based Authoring

SDL Trisoft Differentiators:

• Proven success stories for large (1000 users) global organizations and small organizations (10 writers) moving to xml and topic based authoring
• Company with scalable worldwide presence and support in more than 30 countries
• Fully DITA enabled- SDL Trisoft implemented DITA before it was an Oasis standard
• Designed with strong translation support capabilities including pretranslation, translation reuse and tight integration with the leading globalization management systems
• Integrates with leading Global Authoring Management Systems and Authoring Tools
• Architected to simplify the move to and reduce complexity of moving to DITA

Key functionalities of the SDL Trisoft CCM include:

• Component based storage following IMAP, DITA or your own DTD
• Content stored in XML format in a central repository with powerful version control, security, taxonomy and search
• Off-the-shelf support for the OASIS DITA standards
• Integration with market leading XML authoring tools and publishing engines
• Support for the use of conditional text and variables, enabling an increased level of reuse and customization of information
• Easy assembly of publications, with explicit version control on modules and illustrations
• Multilingual environment with powerful translation management and in-context pre-translation
• Integrated workflow allowing authors, reviewers and translators to collaborate in a fully web-based environment